If you suspect you have left something in the car after the trip was concluded (i.e., the driver has left a while ago), the best way to inquire about it will be to go to our web site at www.CarmelLimo.com, the "Customer Care" tab, then, to the "Lost and Found" tab and file your claim. However, in the past year, they have stood me up three times. Professional drivers in Carmel, New York. We had arranged with Carmel limo service pickup from our hotel in Manhattan to take us to JFK. NYC TLC License # B00256 All rights reserved. A) We use sedans, mini vans, Lincoln Town Cars, or SUV depending on customers needs. What if I lost something in a Carmel affiliated car? What about ADA (American Disabilities Act) compliance? Our affiliated sedans accommodate up to 3 passengers and up to 3 pieces of luggage and 3 carry-ons (depending on size). “Rides, and Car Cash, and Points, and Perks, oh my!”. When I approached the man, he continued to rant and rave so outrageously that people stopped and gaped at him. What vehicle should I reserve? Enter the details for your trip and click "GO" to compare Carmel limo and car service prices, vehicles, and customer reviews. While Carmel is not liable for lost items left behind in any affiliated vehicle by a passenger, we do have a Lost and Found inquiry procedure. My friend and I nodded a silent thanks to the driver of that car. Carmel gives a grace period of 15 minutes after the pickup time free of charge. BEST service to and from JFK, EWR and LGA. An Uber driving watching the whole thing stepped in and assisted me.I called Customer Service and still, after 10 days, not one person has gotten back to me. Points are redeemed by converting such into Carmel Car Cash**. 39 reviews of Car Service NYC "This company is not trustworthy and has poor customer service. 22 likes. This second driver almost fell asleep at the wheel as we drove to Manhattan. Not every trip to/from the airports will result in a toll. An adult must accompany passengers under the age of 18 years. Just make your reservation, when you get to the payment section and enter your credit card number, you will have an option to pre-pay for the ride the "All Inclusive" for your guest. Upon arrival our pick up car arrived and some luggage was loaded. The correct channel to report issues is via our website. If you are in manhattan and there is a toll to/from JFK or LGA that toll will likely be $9.50. Our Nationwide division can also provide service for any large corporate event. Third party damages are also covered by the insurance. I was in Terminal 5, Section 3. I'm traveling with my pet. Yes. We called when we had our luggage, and the driver met us within 5 minutes at the pickup area. Go online and take a tour on the 'Our Affiliated Fleet' page on our website. Our affiliated minivans accommodate up to 6 passengers with 4 pieces of luggage or 5 passengers with 5 pieces of luggage, and our affiliated SUVs accommodate 6 passengers with 6 pieces of luggage. Our driver arrives at your home at the requested time, dressed in professional attire, ready to chauffeur you in your vehicle wherever you want to go. The ride is safe, fun, and rewarding (yes, rewarding). You may need a driver to pick up a business colleague from the airport, you may want to bring a group of friends or colleagues to a special event en masse, you may be getting married and want a fancy car to drive you to the reception, or you and the gang may be celebrating and want an executive car to drive you safely from location to location. Do you have an affiliated wheelchair accessible vehicles? Mobile App Quality service at unbeatable prices since 1978 His vehicle could have been a little cleaner so that is why I did not give it a 5 star. The driver was early and called me in plenty to time. The driver chose to use a two toll route instead of one toll. You tell us what you need and we will accommodate the request. CEO of Carmel Car Service. This was called into Carmel's dispatcher who sent a second car after about 15 minutes. Contact Us Via Email or Phone. I decided he was in no condition to be driving me as he was all rage, I demanded he let go of my suitcase. Yes we do have affiliated wheelchair accessible vehicles. Go to, Carmel has a Lost and Found department. Tried to charge me 150% more for the Holland Tunnel toll 13.75 off peak vs $20.60! The car was the same model as the car that refused to take us. Dear leeandp,We are sorry and we apologize for any inconvenience caused to your party. Please note: “This is my review but I am awarded $10 Car cash from Carmel for sharing it" ashleygoss , 07/05/2018. Wed. Thu. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. Through our reservation system, you can find a driver to act as your personal chauffeur for the day or evening, no matter how many stops you need to make. Need car drivers in Bangalore? The driver then looked at us and said "group too small" unloaded our luggage and left. Carmel, the best car and limo service to trust for special Occasions like Weddings, Proms, Theater etc.., With special fleet of Stretch limousines, SUV, and Deluxe vehicles. Do I have to bring a car seat for my child? Be it airport transfer or special occasion no one gives you better price. If the driver finds your item and can bring your item to you, there will be a minimum surcharge of $20 to be paid to the driver at the time of delivery. MyBlackCar.com Nationwide, this is our transportation management service. It turns out there was no car because the nasty operator scheduled the pick up for the same day I called, but three hours earlier. However, if you run late for the pick up more than 15 minutes, Carmel will charge for the entire minutes late. Carmel Car & Limousine Service: Perfect drive - See 1,219 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. What does Carmel offer? We can also offer stretch limousine or sprinter limousine which holds up to 14 passengers with no bags. Going into New York, he rear ended the car in front of us and the man came out of his car and just screamed at Omar. -Drive customers to their indicated destinations safely by following all road laws.-Be able to drive locally, long distance, all airports, NYC, CT and NJ.-Be able to do Medicaid Trips and Corporate Accounts where there are no tips-Help customers load/unload their luggage, walker or groceries. Car 58 screamed that he was at Terminal 5, Section 5, and that he had written proof I was wrong. I’m not sure he was practicing for audition to fast and furious. HORRIBLE CUSTOMER SERVICE!!! Tolls to/from EWR (Newark Airport) can run between $19.30 to $20.75 depending on route used. We also feature Minivans, SUV's, Stretch Limousines, and Larger Passenger Vans, Sprinters, and Buses in different sizes. If you’re traveling to Carmel and don’t know the place well or its surroundings, you’re pretty much at risk of getting lost and wasting a lot of time trying to commute. All of this was reported both verbally and in writing to Carmel. We had no problem finding each other, even at the busy arrival time of 3 pm. Taxicab drivers in Carmel are experienced and very professional. Dear Customer,We are sorry and we apologize for any inconvenience caused to your party. Several times we saw that he was going 100mph. The driving the lack of professionalism etc. I tried to ask the operator questions, but she continuously talked over me and told me to "just read the confirmation email. What kind of car can I reserve? NEW YORK, July 12, 2017 : Carmel Car and Limousine Service honored their drivers by hosting a Driver Appreciation Day barbeque at Carmel's Drivers Center in Long Island City. This will allow us to look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. Old piece of ..... cant believe that one would present this as a serious limo company. They are also great around town and always on time. Reliable Car Service in NYC – CARMEL is the only car service I use in NYC. Insurmountable experience, ... Our cars are comprehensively insured, including driver and passengers. He loaded my bag and drove safely to the airport. Exceptions include: Charge accounts and pre-paid reservation. Quality service at unbeatable prices since 1978. 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